How to use

Features

Integrations

How to use

Guest Messaging
made easy for hotels

Create a unified inbox integrated with your existing PMS and messaging tools.

Create a unified inbox integrated with your existing PMS and messaging tools.

Unified Conversations

SMS, Email, WhatsApp and OTAs

SMS, Email, WhatsApp and OTAs

Create a unified inbox integrated with your existing PMS

Create a unified inbox integrated with your existing PMS

Unified Conversations

All Features You Need

All Features You Need

Create a unified inbox integrated with your existing PMS

Create a unified inbox integrated with your existing PMS

Conversations

Never lose track of valuable convos

Create a unified inbox integrated with your existing PMS

Guest data

Manage your guest info right inside

Create a unified inbox integrated with your existing PMS

Unified Conversations

Better conversations, happy guests

Better conversations, happy guests

Create a unified inbox integrated with your existing PMS

Create a unified inbox integrated with your existing PMS

Rating

Rating

4.8/5

average guest rating improvement

Less complaints

70%

faster resolution of complaints

Bookings

Bookings

25%

increase in direct bookings with faster replies

Time-saving

Time-saving

12 hrs

weekly saved per employee

Unified Conversations

Don't babysit different inboxes

Don't babysit different inboxes

Otelio gives you back control

Otelio gives you back control

Unify Every Guest Message Into a Single Feed

Tired of juggling WhatsApp, Booking.com, emails, and front desk notes? Our omnichannel inbox aggregates messages from 20+ channels—including OTAs, social media, SMS, and your PMS—into one intuitive dashboard.

Automate Replies with AI That Feels Human

Our AI doesn’t sound like a robot—it learns your hotel’s voice. Train it once with sample responses, and it handles routine queries (check-in times, amenity requests, booking confirmations) with warm, personalized replies.

Convert Inquiries Into Bookings Faster

Our AI doesn’t sound like a robot—it learns your hotel’s voice. Train it once with sample responses, and it handles routine queries (check-in times, amenity requests, booking confirmations) with warm, personalized replies.

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